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The Buffering Effects of Subordinates’ Forgiveness and Communication Openness on Abusive Supervision and Voice Behavior

机译:下属对滥用监督和语音行为的缓冲效应

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Abusive supervision is a type of dysfunctional leadership that fosters continuous verbal or nonverbal infractions on subordinates and undoubtedly negatively impacts various work outcomes. Past literature has explored the underlying rules of how this form of destructive leadership influences employees’ negative working attitudes. However, research focusing on exploring factors that buffer abusive supervision’s harmful effects on voice behavior is relatively scarce. Distinctively, this study seeks to examine under a lens the process through which abusive supervision will harm voice behavior while taking into account emotional exhaustion as a mediator. According to the conservation of resources theory, we propose a cross-domain buffering approach of the negative effect of abusive supervision on voice behavior by considering subordinates’ forgiveness and communication openness acting as the moderators. We test the hypotheses by analyzing 430 sample data from an enterprise in Zhejiang Province, China, using Mplus and SPSS software. The results reveal that emotional exhaustion plays a mediating role in the path analysis of abusive supervision and voice behavior. Moreover, subordinates’ forgiveness and communication openness negatively moderate the mediation path. We enrich current literature by investigating the mechanism of abusive supervision and the impact of this kind of dysfunctional leadership on voice behavior and how to minimize the negative effects. The suggestions proposed can be referred to by practitioners and researchers in establishing a positive working environment.
机译:滥用监督是一种功能障碍领导,促进下属的连续口头或非语言违规行为,无疑对各种工作成果产生负面影响。过去的文学探讨了这种形式的破坏性领导能力如何影响员工的负面工作态度。然而,研究重点是探索缓冲虐待监督对语音行为的有害影响的因素相对稀缺。明显地,这项研究旨在在镜片下检查,通过这种过程,通过这种过程,通过这种过程,通过这种过程,通过这种过程危害语音行为,同时考虑到中介的情绪耗尽。根据资源理论的保护,我们提出了一种跨域缓冲方法,通过考虑下属作为主持人的宽恕和沟通开放来提出滥用监督对语音行为的负面影响的跨域缓冲方法。我们通过使用Mplus和SPSS软件分析来自浙江省企业的430个样本数据来测试假设。结果表明,情绪疲惫在滥用监督和语音行为的路径分析中起着调解作用。此外,下属的宽恕和沟通开放负面地调解路径。我们通过调查滥用监督机制和这种功能失调领导对语音行为的影响以及如何减少负面影响来丰富当前的文献。所提出的建议可以通过从业者和研究人员提到建立积极的工作环境。

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