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首页> 外文期刊>Journal of Patient Experience >Providing Compassionate Care: The Role of Medical Students and Videoconference Technology in the COVID-19 Pandemic
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Providing Compassionate Care: The Role of Medical Students and Videoconference Technology in the COVID-19 Pandemic

机译:提供富有同情心的护理:医学生和视频会议技术在Covid-19大流行中的作用

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Patient and family communication is a well-known factor associated with improved patient outcomes. During the COVID-19 pandemic, visitation restrictions meant communication with patients and their families became a challenge, particularly with intubated patients in the intensive care unit. As the hospital filled with COVID-19 patients, medical students and physicians at Albany Medical Center identified the urgent need for a better communication method with families. In response, the COVID-19 Compassion Coalition (CCC) was formed. The CCC’s goal was to decrease the distress felt by families unable to visit their hospitalized loved ones. They developed a streamlined process for videoconferencing between patients on COVID-19 units and their families by using tablets. Having medical students take responsibility for this process allowed nurses and physicians to focus on patient care. Incorporating videoconferencing technology can allow physicians and nurses to better connect with families, especially during unprecedented times like a pandemic.
机译:患者和家庭通信是一种与改善患者结果相关的众所周知的因素。在Covid-19大流行期间,探访限制意味着与患者的沟通以及他们的家庭成为挑战,特别是在重症监护病房中的插管患者。随着奥尔巴尼医疗中心的医院,医疗学生和医学院的医学生和医师确定了与家庭更好的沟通方法的迫切需要。作为回应,形成了Covid-19同情联盟(CCC)。 CCC的目标是减少家庭无法访问其住院亲人的痛苦。他们通过使用片剂制定了Covid-19单位及其家庭的患者的视频会议的流程流程。拥有医疗学生对此过程负责允许护士和医生专注于患者护理。包含视频会议技术可以让医生和护士更好地与家庭联系,特别是在普发上的前所未有的时期。

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