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Effect of Globalization on the Operational Performance: A Survey on SMEs in the Turkish Electric Industry

机译：全球化对运作绩效的影响：土耳其电力工业中小企业调查

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摘要

The effects of globalization on the operations of the enterprises are inevitable. Especially SMEs in developing countries have been highly affected by the competitive environment which has been intensified in parallel with the recent trends of globalization. For this reason, it is important to consider the factors affecting/improving the operational performance of SMEs when adapting themselves to globalization. Therefore this subject has been studied in this article. Data obtained through a survey on SMEs in a developing country, Turkey, reveal the effects of globalization on the operational performances. Findings show that different aspects of globalization such as competitive intensity, technological change, cost pressure, and new opportunities, affect different aspect of operational performance, namely quality improvement, cost reduction, flexibility, speed of delivery. Managerial and further research implications are forwarded.
机译：全球化对企业运营的影响是不可避免的。 特别是发展中国家中小企业受到竞争环境的影响，这一竞争环境与最近的全球化趋势平行加剧。 因此，重要的是考虑在适应全球化时影响/改善中小企业的运营表现的因素。 因此，本文已经研究过此主题。 通过在土耳其的发展中国家中小企业调查获得的数据揭示了全球化对运营表演的影响。 调查结果表明，全球化的不同方面，如竞争强度，技术变革，成本压力和新的机会，影响不同方面的运营性能，即质量提高，降低成本，灵活性，交货速度。 转发管理和进一步的研究影响。

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