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Investigating the Factors Influencing the Usage of Smart Entry Service: Incheon International Airport Case Study

机译:调查影响智能入境服务使用的因素:仁川国际机场案例研究

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This study seeks to improve our understanding of airport users’ intentions of using the smart entry service (SES) by testing a research model that considers functionality, security, perceived enjoyment, perceived ease-of-use, perceived usefulness, and intention to use simultaneously. The variables that affect the intention of using the SES were investigated, and the correlations among the variables were analyzed. Through the E-Technology Acceptance Model (TAM) that is based on the concept of self-service technology, a research model of the intention of using SES was developed in this study. Surveys were conducted targeting 276 passengers who were experienced with SES, and the correlations among the variables were analyzed using a structural equation modeling. It was found that there were significant relationships between the variables, except in four paths. The result showed that factors such as functionality, security, perceived enjoyment, perceived ease-of-use, and perceived usefulness were confirmed to have positively affected the intention of using SES. The outcomes of this study may be used as baseline data for establishing a strategy to promote the use of the SES.
机译:本研究旨在通过测试考虑思考功能,安全性,感知享受,感知易用性,感知的有用性和意图同时使用的研究模型来提高使用智能入境服务(SES)的机场用户意图的理解。 。研究了影响使用SES意图的变量,分析了变量之间的相关性。通过基于自助服务技术概念的电子技术验收模型(TAM),在本研究中开发了一种使用SE的目的的研究模型。进行调查,针对具有SES经验的276名乘客,并且使用结构方程模型分析了变量之间的相关性。发现除了四条路径之外,变量之间存在显着关系。结果表明,诸如功能性,安全性,感知享受,感知易用性和感知有用性等因素被证实得到积极影响使用SES的意图。本研究的结果可用作建立促进使用SES的策略的基线数据。

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