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Technological Innovation and Competitive Advantage: Empirical Evidence from Large Telecommunication Firms

机译:技术创新与竞争优势:大型电信公司的经验证据

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Empirical research demonstrating the influence of technological innovation on competitive advantage has produced inconclusive results. This paper, therefore, aims to investigate the association amidst technological innovations and competitive advantage. Significant transformations have been evident in Kenya’s telecommunication industry for the last two decades, which has resulted in intense competition, and technological innovation has become the new face of competition among firms. The study applied the positivism philosophy and adopted the descriptive cross-sectional survey design. The target population comprised all 83 large licensed telecommunications service providers where census method was used. Both descriptive and inferential statistics were utilized in the analysis of data. Descriptive statistics comprised of frequencies, percentages, means, and standard deviations while inferential statistics used linear regression analysis which was employed in testing the hypothesis. Findings reveal a significant and positive influence of technological innovation on competitive advantage. Technological innovation explained the variations in competitive advantage. It is deduced from the findings that more technologically innovative telecommunication firms are likely to produce better products and services and consequently able to acquire more customers earning competitive advantage compared to less innovative telecommunication firms. The study presented notable implications on the policy framework, the strategic management practice, and theory implications in the telecommunication industry and beyond. At policy level, the Government of Kenya would benefit from the study by ensuring that policy makers and regulatory authorities in the telecommunication sector formulate policies that would promote technological innovation for enhancing competitive advantage. Managerial practitioners may consider institutionalizing innovation by creating the requisite direction and controls that enable the emergence of innovation and value creation for sustainable competitive advantage. The study findings’ implications further extended, supported, and added value on the theory adopted by the study.
机译:实证研究表明技术创新对竞争优势的影响产生了不确定的结果。因此,本文旨在调查技术创新和竞争优势中的关联。在过去的二十年中,肯尼亚电信行业在肯尼亚电信行业中显而易见的转型,这导致了激烈的竞争,技术创新已成为公司之间竞争的新面对面。该研究应用了实证主义哲学并采用了描述性横断面调查设计。目标群体包括所有83个大型许可电信服务提供商,其中使用人口普查方法。在数据分析中使用了描述性和推理统计数据。包含频率,百分比,手段和标准偏差的描述性统计,而推理统计使用的线性回归分析用于测试假设。调查结果揭示了技术创新对竞争优势的显着和积极影响。技术创新解释了竞争优势的变化。从调查结果推导出来,更具技术创新的电信公司可能会产生更好的产品和服务,从而可以获得更多的客户与较少的创新电信公司相比获得竞争优势的客户。该研究提出了对政策框架,战略管理实践和电信行业和超越的理论影响的显着影响。在政策层面,肯尼亚政府将通过确保电信部门的政策制定者和监管机构制定能够提高技术创新以提高竞争优势的政策,从该研究中受益。管理从业者可以考虑通过创造必要的方向和控制来制度化创新,使得能够出现创新和可持续竞争优势的价值创造。研究结果进一步扩展,支持和增加了该研究所采用的理论的增长。

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