Nothing to Be Happy about: Consumer Emotions and AI

Mateja Durovic; Jonathon Watson

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Nothing to Be Happy about: Consumer Emotions and AI

机译：没有什么值得开心的：消费者情绪和ai

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Advancements in artificial intelligence and Big Data allow for a range of goods and services to determine and respond to a consumer’s emotional state of mind. Considerable potential surrounds the technological ability to detect and respond to an individual’s emotions, yet such technology is also controversial and raises questions surrounding the legal protection of emotions. Despite their highly sensitive and private nature, this article highlights the inadequate protection of emotions in aspects of data protection and consumer protection law, arguing that the contribution by recent proposal for an Artificial Intelligence Act is not only unsuitable to overcome such deficits but does little to support the assertion that emotions are highly sensitive.

机译：人工智能和大数据的进步允许一系列商品和服务来确定和响应消费者的心态。相当大的潜力环绕着检测和响应个人情绪的技术能力，但这种技术也是有争议的，并提高了围绕情绪的法律保护的问题。尽管他们具有高度敏感和私有的性质，但本文突出了在数据保护和消费者保护法方面的情绪不足，争论最近对人工智能行为提案的贡献不仅不适合克服这些赤字，而且对支持情绪高度敏感的断言。

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《J: Open access Journal of multidisciplinary science》 |2021年第4期|共10页
作者
Mateja Durovic; Jonathon Watson;
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中图分类神经病学与精神病学;
关键词
AIconsumer lawnew technologiesregulationemotionsEU Law;

机译：AI消费者法律新技术监管情绪欧盟法律;

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Nothing to Be Happy about: Consumer Emotions and AI

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