Andy grove thinks health-care experts should study the chip business. The former boss of Intel, a pioneering microprocessor firm, has spent a lot of time in hospitals of late because he has been battling with prostate cancer and Parkinson's disease. His experience with uneven care, medical errors and slow innovation has convinced him that the health industry needs to do much better.rnDr Grove acknowledges that health care is much more complex than chip manufacturing, but argues that the learning process in medicine is needlessly slow. In his business, firms always reserve a small portion of each newly designed chip for testing. This reduces the part available for commercial use, but it allows firms to learn quickly from failures. By contrast, health care often lacks real-time information systems and data feedback loops are sluggish. Learning comes in batches, like slow and infrequent trains, not like continuous Federal Express deliveries.
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