World-class companies - those that excel operationally and financially -share a secret to their success: People. What sets these companies apart from their competitors is an understanding of, and commitment to, investing in their employees, also known as "human capital." Imagine two companies that have the same equipment, processes and materials. One struggles with continuous improvement and new product development, resulting in lost time and money. The other demonstrates dramatically reduced downtime and waste, boosting productivity and profitability. In this scenario, people make the difference.
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