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Cost-based admission control for Internet Commerce QoS enhancement

机译:基于成本的准入控制,用于Internet Commerce QoS增强

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摘要

In many e-commerce systems, preserving Quality of Service (QoS) is crucial to keep a competitive edge. Poor QoS translates into poor system resource utilisation, customer dissatisfaction and profit loss. In this paper, a cost-based admission control (CBAC) approach is described which is a novel approach to preserve QoS in Internet Commerce systems. CBAC is a dynamic mechanism which uses a congestion control technique to maintain QoS while the system is online. Rather than rejecting customer requests in a high-load situation, a discount-charge model which is sensitive to system current load and navigational structure is used to encourage customers to postpone their requests. A scheduling mechanism with load forecasting is used to schedule user requests in more lightly loaded time periods. Experimental results showed that the use of CBAC at high load achieves higher profit, better utilisation of system resources and service times competitive with those which are achievable during lightly loaded periods. Throughput is sustained at reasonable levels and request failure at high load is dramatically reduced.
机译:在许多电子商务系统中,保持服务质量(QoS)对于保持竞争优势至关重要。 QoS差会导致系统资源利用率差,客户不满意和利润损失。在本文中,描述了一种基于成本的准入控制(CBAC)方法,这是一种在Internet Commerce系统中保留QoS的新颖方法。 CBAC是一种动态机制,它在系统联机时使用拥塞控制技术来维持QoS。并非在高负载情况下拒绝客户请求,而是使用对系统当前负载和导航结构敏感的折扣收费模型来鼓励客户推迟他们的请求。具有负载预测功能的调度机制用于在负载较轻的时间段内调度用户请求。实验结果表明,在轻载期间使用CBAC可获得较高的利润,更好的系统资源利用率和服务时间,这与轻载期间可实现的竞争。吞吐量保持在合理的水平,并且大大减少了高负载下的请求失败。

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