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Leaders influencing innovation: A qualitative study exploring the role of leadership and organizational climate in Vietnamese tourism SMEs

机译:影响创新的领导者:探索领导力和组织气候在越南旅游中小企业的作用的定性研究

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摘要

Purpose Innovation is ever more critical for sustainable business performance in the contemporary, global economic and social context. Small- and medium-sized enterprises (SMEs) are arguably well positioned to innovate through their potential for rapid adjustment. Although leadership and organizational climate have been identified as playing a key role in innovation, little is known about whether such influences play out in SMEs. The aim of this study is to explore how leaders shape the organizational climate of their firms to enhance innovation. Design/methodology/approach The article presents findings from semi-structured interviews conducted with 20 CEOs of SMEs in the Vietnamese tourism sector. Findings The findings indicate that SME leaders in the tourism sector influenced an organizational climate that provided for autonomy and supported innovation through a number of leadership approaches. They also used daily interaction-based practices to drive the innovative behaviors of employees and developed reward systems to encourage innovation in their organizations.Originality/value This study describes how different leader approaches affect innovation through orientating the organizational climate and business processes within their firms toward encouraging staff to initiate and try out new ideas.
机译:目的创新对于当代,全球经济和社会环境中的可持续业务表现更为关键。中小型企业(中小企业)可以通过其快速调整的潜力来实现很好的定位。虽然领导和组织气候已被确定为在创新中发挥关键作用,但对于这些影响是否在中小企业发挥作用而众所周知。本研究的目的是探讨领导者如何为其公司的组织气候塑造,以提高创新。设计/方法/方法本文介绍了在越南旅游部门的二级中小企业​​首席执行官进行的半结构化访谈中的调查结果。调查结果表明,旅游部门的中小企业领导者影响了通过许多领导方法提供的自主权和支持创新的组织气氛。他们还使用了基于每日互动的实践来推动员工的创新行为,并开发了奖励系统,以鼓励其组织的创新。本研究通过将公司内部的组织气候和业务流程定向朝向鼓励工作人员启动并尝试新的想法。

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