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Energy services a smoke screen

机译：能源服务烟幕

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摘要

Swedish energy companies started to offer energy services after competition was introduced in the electricity market. These services are sooner qualitative supplements (eg secure, cheap, and clean energy provision) to the ordinary energy products (eg electricity and district heating) than linked to their actual end-use services (eg space conditioning, illumination, and cooling). Few of them are new but constitute more of a new appearance used in price negotiations. Companies having non-competitive cost levels then tend to make combined offers including services in the products which obscure price comparisons. Since real product development would demand a closer relation with the end users to learn about their specific needs, the incentive sooner originates from the threat of competitors than from customers themselves.
机译：在电力市场引入竞争之后，瑞典的能源公司开始提供能源服务。这些服务是对普通能源产品（例如电和集中供热）的定性补充（例如安全，廉价和清洁能源的提供），而不是与其实际最终用途服务（例如空间调节，照明和冷却）相关的定性补充。它们很少是新的，但更多地构成了价格谈判中使用的新外观。因此，具有非竞争成本水平的公司往往会提出合并报价，包括产品服务，从而使价格比较难以理解。由于真正的产品开发需要与最终用户建立更紧密的联系，以了解他们的特定需求，因此，激励措施比竞争对手本身要早于竞争对手的威胁。

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