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首页> 外文期刊>Engineering construction and architectural management >Integrating a rich picture diagram and causal loop diagram to model stakeholder engagement in building refurbishment projects
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Integrating a rich picture diagram and causal loop diagram to model stakeholder engagement in building refurbishment projects

机译：集成丰富的图片和因果循环图，以模拟建设翻新项目的利益相关者参与

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Purpose The more contemporary views on managing projects recommend stakeholder engagement as an important part of the process. Challenges have been reported when attempting to involve project stakeholders in a construction project due to the complexity of the processes. In projects such as refurbishment projects, the efforts to incorporate end users' needs and preferences into spatial environmental functions increase the complexity of stakeholder engagement during the journey of the project. This paper presents a unique technique used to integrate different tools within the system enquiry methodology in modelling the project stakeholder engagement process for refurbishment projects. Design/methodology/approach Aiming to address the problem, system dynamics (SD) has been selected as the most suitable method for modelling the dynamic behaviour of this complex system over time. A tool known as a rich picture diagram (RPD) is proposed as the precursor of the development of a causal loop diagram (CLD) to facilitate a more holistic abstraction for applicable solutions. An example of a single case study involving the refurbishment of a higher education building project is presented to explain the analysis undertaken in the process of developing the CLD that models the dynamic behaviour within end-user stakeholder engagement. Findings This paper demonstrates the complementarity capabilities of the soft and hard systems of enquiry in modelling stakeholder's dynamics within the refurbishment construction contexts. The RPD soft system tool was found useful to congregate diverse stakeholder expressions and experiences of a complex system in a holistic manner. Subsequently, the development of the CLD was fully guided by the information and relationship captured and presented in the RPD to yield a representative system model. Furthermore, this paper also reports the dynamics of the actors, situations, events and their inter-relationship found in the presented refurbishment project. Originality/value This paper enriches the techniques within the system enquiry methodology by integrating hard and soft system tools for dynamic process modelling purposes. This is particularly achieved by utilizing the RPD as the precursor of SD that provides a useful way for researchers and stakeholders to fully understand the dynamics and develop robust systemic interventions to optimize end-user stakeholder engagement during the journey of refurbishment projects, particularly of higher education buildings.
机译：目的，关于管理项目的更多当代观点建议利益相关者参与作为该进程的重要部分。由于流程的复杂性，在建筑项目中涉及建筑项目中的项目利益相关者时，已经报告了挑战。在翻新项目等项目中，将最终用户的需求和偏好纳入空间环境职能的努力提高了项目旅程中利益相关者参与的复杂性。本文介绍了一种独特的技术，用于在系统询问方法中集成不同工具，以建立翻新项目的项目利益相关者参与过程。旨在解决问题的设计/方法/方法，系统动态（SD）已被选为最合适的方法，用于随着时间的推移为该复杂系统的动态行为建模。被称为丰富的图片（RPD）的工具被提出为促进更全面抽象的因果环图（CLD）的开发的前体，以便为适用的解决方案提供更全面的抽象。提出了一个涉及高等教育建筑项目的单一案例研究的例子，以解释在开发CLD的过程中进行的分析，这些分析模拟了最终用户利益相关者参与中的动态行为。调查结果本文展示了在翻新施工背景下建模利益相关者动态的软和硬度系统的互补能力。 RPD软系统工具被认为有用可以整体方式聚集各种利益相关方表达和复杂系统的经验。随后，CLD的开发完全被捕获的信息和关系引导，并在RPD中呈现，以产生代表系统模型。此外，本文还报告了演员，情况，事件及其相互关系的动态。原始性/值本文通过集成硬度和软系统工具以进行动态过程建模目的，丰富了系统查询方法中的技术。这通过利用RPD作为SD的前体来说特别实现，为研究人员和利益相关者提供了一种充分了解动态的有用方式，并制定强大的系统性干预措施，以优化翻新项目的旅程中的最终用户利益相关者参与，特别是高等教育建筑物。

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