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Communicating Haze Crisis Online: Comparing Traditional Media News and New Media Perspectives in Singapore

机译:在线交流烟霾危机:比较新加坡的传统媒体新闻和新媒体观点

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摘要

To understand haze-related online communication in Southeast Asia, this exploratory study took a mixed method approach to conduct web analysis of online communication during haze crisis in Singapore, followed by textual analysis of traditional and new media content during peak days. First, web analytics showed that Singapore's haze online communication occurred mostly on the Twitter platform with primary negative sentiments. Next, textual analysis results found that majority of traditional media-affiliated news provided informative haze reports and centered on positive measurements taken by government and authorities, similar to Public Information Model for crisis management. In comparison, haze-related new media content had diverse topics reflecting laymen's viewpoints with critical tones and negative sentiments. News portals and blogs used two-way asymmetrical and symmetrical model for crisis management, respectively. Additionally, Social Cognitive Theory's media diversity perspectives were applied to understand people's media choices among traditional and new media during natural crisis with environmental influences.
机译:为了了解东南亚与雾霾相关的在线交流,该探索性研究采用了一种混合方法,对新加坡雾霾危机期间的在线交流进行网络分析,然后对高峰期传统和新媒体内容进行了文字分析。首先,网络分析表明,新加坡的阴霾在线交流主要发生在具有主要负面情绪的Twitter平台上。接下来,文本分析结果发现,大多数传统的与媒体有关的新闻都提供了令人耳目一新的阴霾报道,并且集中在政府和当局采取的积极措施上,类似于危机管理的公共信息模型。相比之下,与雾霾有关的新媒体内容具有多样的主题,反映了外行人的观点,带有批判语气和负面情绪。新闻门户网站和博客分别使用双向非对称和对称模型进行危机管理。此外,运用社会认知理论的媒体多样性观点来了解人们在自然危机和环境影响下人们在传统媒体和新媒体中的媒体选择。

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