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A multi-level analysis of the effects of age and gender stereotypes on trust in anthropomorphic technology by younger and older adults

机译:年龄和性别刻板印象对年轻人和老年人对拟人技术的信任的影响的多层次分析

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摘要

Previous research has shown that gender stereotypes, elicited by the appearance of the anthropomorphic technology, can alter perceptions of system reliability. The current study examined whether stereotypes about the perceived age and gender of anthropomorphic technology interacted with reliability to affect trust in such technology. Participants included a cross-section of younger and older adults. Through a factorial survey, participants responded to health-related vignettes containing anthropomorphic technology with a specific age, gender, and level of past reliability by rating their trust in the system. Trust in the technology was affected by the age and gender of the user as well as its appearance and reliability. Perceptions of anthropomorphic technology can be affected by pre-existing stereotypes about the capability of a specific age or gender. Practitioner Summary: The perceived age and gender of automation can alter perceptions of the anthropomorphic technology such as trust. Thus, designers of automation should design anthropomorphic interfaces with an awareness that the perceived age and gender will interact with the user's age and gender.
机译:先前的研究表明,由拟人化技术的出现引起的性别刻板印象可以改变对系统可靠性的看法。当前的研究检查了关于拟人化技术的感知年龄和性别的刻板印象是否与可靠性相互作用,从而影响对此类技术的信任。参加者包括年轻人和老年人。通过一项析因调查,参与者通过评价他们对系统的信任度,对包含与拟人化技术有关的健康相关信息进行了回应,这些信息具有特定的年龄,性别和过去的可靠性水平。对技术的信任度受用户年龄和性别以及其外观和可靠性的影响。关于特定年龄或性别能力的既有刻板印象可能会影响拟人化技术的认知。从业者摘要:自动化的年龄和性别可能会改变对诸如信任之类的拟人化技术的认知。因此,自动化设计人员应在设计拟人化界面时意识到所感知的年龄和性别将与用户的年龄和性别发生相互作用。

著录项

  • 来源
    《Ergonomics》 |2014年第9期|1277-1289|共13页
  • 作者单位

    Department of Psychology, Clemson University, Clemson, USA;

    Department of Psychology, North Carolina State University,Raleigh, USA;

    Department of Psychology, Clemson University, Clemson, USA;

  • 收录信息 美国《科学引文索引》(SCI);美国《工程索引》(EI);美国《化学文摘》(CA);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    automation; trust; aging; stereotypes; mobile; health;

    机译:自动化;信任;老化;刻板印象;移动;健康;

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