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The effects of sensory impairments on product experience and personal well-being

机译：感觉障碍对产品体验和个人福祉的影响

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摘要

To determine the roles that the sensory modalities play in user - product interactions, one modality was blocked during the execution of eight simple tasks. Participants reported how they experienced the products and how they felt during the experiment. Blocking vision resulted in the largest loss of functional information, increased task difficulty and task duration, and fostered dependency. On the other hand, the other senses were used more and product experiences increased in perceived intenseness. When touch was blocked, the perceived loss of information was smaller and participants reported that familiar products felt less like their own. Blocking audition resulted in communication problems and a feeling of being cut off. Blocking olfaction mainly decreased the intenseness of the experience. These outcomes suggest that vision mainly plays a functional role in everyday user - product interactions, whereas the main role for olfaction lies in the affective domain. Sensory impairments change the way people experience products. Blocking a single modality during everyday tasks gives insight into the impact of impairments. These insights can be used to develop products for multiple user groups (inclusive design) or products used under extreme environmental conditions.
机译：为了确定感觉模态在用户-产品交互中所扮演的角色，在执行八个简单任务的过程中阻止了一种模态。参与者报告了他们对产品的体验以及在实验过程中的感受。视力障碍导致功能信息损失最大，增加了任务难度和任务持续时间，并增强了依赖性。另一方面，更多地使用了其他感官，并且在感知强度上增加了产品体验。当触摸被阻止时，感知到的信息丢失会更小，参与者报告说熟悉的产品感觉不太像自己的产品。试听受阻会导致沟通问题和被切断的感觉。嗅觉障碍主要是降低体验的强度。这些结果表明，视觉主要在日常用户与产品的交互中发挥功能性作用，而嗅觉的主要作用在于情感领域。感觉障碍会改变人们体验产品的方式。在日常任务中阻止单一模式可以深入了解损伤的影响。这些见解可用于开发针对多个用户组（包括设计）的产品或在极端环境条件下使用的产品。

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