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Business Process Outsourcing: an event study on the nature of processes and firm valuation

机译：业务流程外包：有关流程性质和公司评估的事件研究

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Business Process Outsourcing (BPO) is a phenomenon that is rapidly increasing in both incidence and importance. This study empirically examines the value proposition of BPO with respect to the nature of the processes being outsourced. Using the event study methodology, we employ the value chain (VC) position and existing ownership of a business process as our primary independent variables, and the stock abnormal return in response to the BPO announcement as the dependent performance variable in our research model. The study was conducted on 298 BPO announcements from 1998 to 2005. Results support the argument that outsourcing is valuable for both primary and supportive business processes. However, we found that BPO announcements on primary processes yield higher abnormal returns than supportive processes. Although existing process ownership was not found to be a powerful differentiator for BPO performance, its interaction with VC position provides important insights into the timing of outsourcing. The evidence suggests that internal cultivation of processes is important for BPO success, particularly when BPO is applied to primary processes.
机译：业务流程外包（BPO）是一种现象，其发生率和重要性都在迅速增加。这项研究从外包过程的性质方面，从经验上检验了BPO的价值主张。使用事件研究方法，我们将价值链（VC）头寸和业务流程的现有所有权用作我们的主要自变量，并将响应BPO公告的股票异常收益作为我们研究模型中的因果变量。该研究是在1998年至2005年期间针对298项BPO公告进行的。结果支持这样的论点，即外包对于主要业务流程和支持性业务流程都是有价值的。但是，我们发现BPO关于主要流程的公告产生的异常收益要高于支持流程。尽管没有发现现有流程所有权是BPO绩效的有力区别因素，但其与VC位置的交互作用为外包时机提供了重要的见解。证据表明，流程的内部培养对于BPO成功至关重要，特别是在将BPO应用于主要流程时。

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