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The post mortem paradox: a Delphi study of IT specialist perceptions

机译：验后悖论：德尔菲研究IT专家的看法

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摘要

While post mortem evaluation (PME) has long been advocated as a means of improving development practices by learning from IT project failures, few organizations conduct PMEs. The purpose of the study is to explain this discrepancy between theory and practice. This paper integrates findings from a Delphi study of what experienced practitioners perceive as the most important barriers to conducting PMEs with insights from organizational learning theory. The results suggest that there are critical tensions between development practices and learning contexts in many organizations, and adopting PMEs in these cases is likely to reinforce organizational learning dysfunctions rather than improve current development practices. Based on these findings, we argue that the PME literature has underestimated the limits to learning in most IT organizations and we propose to explore paradoxical thinking to help researchers frame continued inquiry into PME and to help managers overcome learning dysfunctions as they push for more widespread use of PMEs.
机译：长期以来，人们一直主张事后评估（PME）作为通过从IT项目失败中学习来改善开发实践的一种手段，但很少有组织进行PME。本研究的目的是解释理论与实践之间的这种差异。本文结合了来自Delphi研究的发现，这些发现是有经验的从业者认为，进行PME的最重要障碍来自组织学习理论。结果表明，许多组织的发展实践与学习环境之间存在着严重的紧张关系，在这种情况下采用PME可能会加剧组织的学习障碍，而不是改善当前的发展实践。基于这些发现，我们认为PME文献低估了大多数IT组织中学习的局限性，我们建议探索悖论性思维，以帮助研究人员对PME进行持续的探究，并帮助管理人员克服学习障碍，因为他们推动了更广泛的使用PME。

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