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首页> 外文期刊>European journal of information systems >Improving the impact of IT development projects: the benefits realization capability model
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Improving the impact of IT development projects: the benefits realization capability model

机译：改善IT开发项目的影响：收益实现能力模型

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摘要

The return that organizations derive from investments in information systems and technology continues to disappoint. While there are many theoretical prescriptions as to how the planned benefits from an information technology (IT) project might best be realized, there is very little empirical evidence, as to whether such advice is being heeded in practice. Drawing on the resource-based view of the firm, a conceptual model of a benefits realization capability is presented and developed. In this model, the benefits realization capability is operationalized through four distinct competences, each of which is underpinned by a variety of socially defined practices. The model was populated by using a thorough review of the literature to identify and categorize those specific practices that have the potential to contribute to the effective achievement of benefits from IT investment projects. These practices are then studied in an empirical examination of 25 IT projects. The analysis finds no evidence of benefits realization practices being adopted in any consistent, comprehensive or coherent manner. Effective benefits realization requires an ongoing commitment to, and focus upon, the benefits, rather than the technology, throughout a system's development, implementation and operation.
机译：组织从信息系统和技术投资中获得的回报仍然令人失望。尽管关于如何最好地实现计划从信息技术（IT）项目中获益的方法有许多理论上的规定，但是关于在实践中是否应遵循此类建议的经验证据很少。借鉴企业的基于资源的观点，提出并开发了利益实现能力的概念模型。在此模型中，收益实现能力是通过四个不同的能力来实现的，每种能力都由多种社会定义的实践为基础。通过对文献进行全面回顾来确定和分类那些可能有助于有效实现IT投资项目收益的特定实践，从而对该模型进行填充。然后，对25个IT项目进行实证研究，研究这些实践。该分析没有发现以任何一致，全面或连贯的方式采用收益实现实践的证据。要实现有效的收益，就需要在整个系统的开发，实施和运行过程中，始终致力于并关注收益，而不是技术。

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