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首页> 外文期刊>European journal of information systems >Does Domberger's theory of 'The Contracting Organization' explain why organizations outsource IT and the levels of satisfaction achieved?
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Does Domberger's theory of 'The Contracting Organization' explain why organizations outsource IT and the levels of satisfaction achieved?

机译：Domberger的“签约组织”理论是否可以解释为什么组织将IT外包和达到的满意水平？

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摘要

This paper contributes an interpretation of Domberger's theory of The Contracting Organization for use in an IT outsourcing context, then presents a preliminary test of the validity of that theory using data from an Australian survey of 235 senior IT managers. Our conclusion is that Domberger's theory appears to be a useful lens for understanding IT outsourcing, and that further research using purpose-collected data is therefore warranted. Phrased differently, Domberger's four types of benefit of contracting - namely Specialization, Market Discipline, Flexibility, and Cost Savings - appear to be a good way of summarizing senior IT managers' explanations of why their organizations chose to outsource IT. The paper also conducts a preliminary test of the extent to which these four factors explain the purchasing organization's satisfaction with IT outsourcing.
机译：本文对在IT外包环境中使用的Domberger的“订约组织”理论做出了解释，然后使用澳大利亚对235位高级IT经理的调查数据，对该理论的有效性进行了初步测试。我们的结论是，Domberger的理论似乎是理解IT外包的有用镜头，因此，有必要使用目标收集的数据进行进一步的研究。换而言之，Domberger的四种签约好处（即专业化，市场纪律，灵活性和成本节省）似乎是总结高级IT经理对其组织为何选择外包IT的解释的一个好方法。本文还对这四个因素在多大程度上解释了采购组织对IT外包的满意度进行了初步测试。

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