Sugarcrm chairman and CEO John roberts is convinced that the era of open-source applications is upon us. And in many ways it is. Open-source operating systems such as Linux have become mainstream, as have open-source vendors such as Red Hat. While the 4-year-old SugarCRM has just outgrown its startup phase, according to Roberts, the company has gained a respectable following with its open-source V3. This includes 65,000 members in its open-source community and 12,000 developers using its SugarForce platform, many of whom have translated SugarCRM into 570 languages and built 470 extensions to the suite.
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