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The hows and whys of enterprise IM

机译:企业即时消息的方式和原因

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Following abe eweex. labs' answers to questions posed by attendees of the Oct. 29 eSeminar, "Instant I messaging: Extending your plat-I form." For more information on Ziff Davis Media Inc. eSeminars, go to www.webseminarslive.com. Why would I implement this whole new technology when e-mail can do all that IM can? Instant messaging works well for situations when a delayed answer is, effectively, no answer. It combines the immediacy of the telephone with the auditability of e-mail, as well as the datatype diversity of any digital platform. If treated as just another kind of e-mail, IM can be as intrusive as the telephone while being just as wasteful of storage and other resources as e-mail is becoming; if viewed in the context of new business processes that it can enable, IM has far more strate-gic potential.
机译:继安倍eweex。实验室对10月29日电子研讨会的与会者提出的问题的回答:“即时I消息传递:扩展您的平台表格。”有关Ziff Davis Media Inc.网络研讨会的更多信息,请访问www.webseminarslive.com。当电子邮件可以完成IM所能做的一切时,为什么还要实施这项全新技术?即时消息传递在延迟回答实际上是无答案的情况下效果很好。它结合了电话的即时性和电子邮件的可审核性,以及任何数字平台的数据类型多样性。如果将IM视为另一种电子邮件,则IM可以像电话一样具有侵入性,同时也随着电子邮件的使用而浪费存储和其他资源。如果从它可以启用的新业务流程的角度来看,IM具有更大的战略潜力。

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