Nicholai Bado, operations manager covering the Strait of Gibraltar for Wilhelmsen Ships Service, has taken a more streamlined approach to agency business in Gibraltar, Algeciras and, from this year, Ceuta. A team of six co-ordinators work on every account, liaising with boarding agents, who attend every ship contracted, maintaining an uninterrupted flow of communication with the captains and the shore-side suppliers.
展开▼
