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Passengers gain refund rights in the EU

机译:旅客在欧盟获得退款权利

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摘要

An EU regulation entitling passengers to compensation and assistance in European waters has been agreed and is expected to enter into force by the end of 2012. It affects vessels carrying 12 or more passengers at sea or in inland waters over distances exceeding 500m and results from a compromise between the European Council and Parliament.rnShipping companies will become liable for delays, for which they will have to pay compensation, and will have to provide assistance to travellers with reduced mobility, in line with air and rail operators.
机译:欧盟已通过一项赋予旅客在欧洲水域获得赔偿和援助的法规,并有望于2012年底生效。该法规将影响在海上或内陆水域载运12名或12名以上旅客的船只,航程超过500m。航运公司将对延误承担责任,为此必须支付赔偿金,并且必须与航空和铁路运营商合作,为行动不便的旅客提供帮助。

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