As The University of Chicago Medical Center prepared for the revamp of one of its kitchens to feed an additional 202 patients, it wasn't just foodservice executives coming to the table to make decisions. The process, which began in fall 2014, involved hourly employees from the ground up, says Daryl Wilkerson, vice president of support services. "They actually helped build this [kitchen], which is why I think this is so spectacular," he says. "Normally what you'll get in a lot of projects is senior people sitting around in shirts and ties making decisions."
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