Fishing for Feedback

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Fishing for Feedback

机译：钓鱼寻求反馈

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As operators struggle to grow revenue and control costs, pleasing customers has never been so important. Using surveys, focus groups and comment boards, many operators are learning how best to serve their customers and improve their bottom line. At 1,900-employee Erie Insurance in Erie, Pa., where Metz & Associates manages the foodservice, the cafe is making full use of Metz's Feed Us Your Thoughts program to gather customer feedback. Jenny Bucci, general manager for Metz at the account, says they set up a magnetic comment board in the cafe where customers post comments with a guarantee that someone will respond within 24 hours.

机译：随着运营商努力增加收入和控制成本，讨好客户从未如此重要。通过调查，焦点小组和评论板，许多运营商正在学习如何最好地为客户提供服务并提高利润。该咖啡馆位于宾夕法尼亚州伊利，有1,900名员工，由Metz＆Associates管理餐饮服务，该咖啡馆正在充分利用Metz的“喂饱您的思想”计划来收集客户反馈。该帐户的梅斯（Metz）总经理珍妮·布奇（Jenny Bucci）表示，他们在咖啡厅中建立了一个磁性的留言板，客户可以在留言板上发表评论，以保证有人会在24小时内回复。

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《Food Service Director》 |2008年第9期|p.4648|共2页
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正文语种 eng
中图分类食品工业;
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7. DECISION OF THE ACP-EEC COUNCIL OF MINISTERSderogating from the definition of the concept of "originating products" to take into account the special situation of Malawi and Kenya with regard to certain items of fishing tackle (fishing flies) Proposal for aCOUNCIL REGULATION (EEC) on the application of Decision No /79 of the ACP-EEC Councilof Ministers derogating from the definition of the concept of "originating products" to take into account the special situation of Malawi and Kenya with regard to certain items of fishing tackle (fishing flies) Proposal for a COUNCIL REGULATION (EEC) derogating from the definition of the concept of "originating products" to take into account the special situation of Malawi and Kenya with regard to certain items of fishing tackle (fishing flies) DraftDECISION OF THE ACP-EEC CUSTOMS COOPERATION COMMITTEE •derogating from the definition of the concept of "originating products" to take into account the special situation of Malawi and Kenya with regard to certain items of fishing tackle (fishing flies) Proposal for aCOUNCIL REGULATION (EEC) on the· appLication of Decision No /80 of the ACP-EEC Customs Cooperation Committee derogating from the definition of the concept of "originating products" to take into account the special situation of Malawi and Kenya with regard to certain items of fishing tackle (fishing (flies). COM (79) 718 final, 7 December 1979 [O] . 1979

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Fishing for Feedback

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