There has never been a more exciting time to be part of the energy and utilities industry. Technology is transforming the industry and modernizing the electrical system, and a future of smart-energy innovation lies ahead for businesses and consumers. Building a smarter grid means providing utilities with long-term reliability and security as well as never-before-seen customer benefits. It also introduces a new paradigm, where communication between utilities and customers must become more responsive than ever before as the industry moves from a direct marketing model to one of customer engagement. SmartEnergy IP™, the leading provider of smart grid customer education solutions, has teamed up with Forbes Custom to offer awards of distinction to four utilities that have demonstrated exemplary customer education and engagement around smart grid. These awards were presented at a gala dinner hosted by Forbes Custom and SmartEnergy IP on April 28,2014, in conjunction with the 2014 Smart Grid Customer Education Symposium.
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