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Strategy Alignment Boosts Business Results and Employee Satisfaction at Sandia National Laboratories

机译:战略调整可提高Sandia National Laboratories的业务成果和员工满意度

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摘要

Faced with the challenge of meeting increased customer demands with a decreasing budget, the Responsive Neutron Generator Product Deployment Center of Sandia National Laboratories used a value-creation process management system based on lean principles to cascade its strategic plan into lower-level objectives, provide a means to monitor and control progress in a systematic way, and ensure a closed-loop system for performing work. Over the past four years, the Center has improved performance and employee and customer satisfaction and significantly reduced operating expenses by aligning all work in the organization to its strategic objectives and developing a culture in which employees know how their work fits into the larger organizational context.
机译:面对以减少的预算来满足不断增长的客户需求的挑战,桑迪亚国家实验室的响应式中子发生器产品部署中心使用了基于精益原则的价值创造过程管理系统,将其战略计划串联到较低级别的目标中,指以系统方式监视和控制进度,并确保执行工作的闭环系统的手段。在过去的四年中,该中心通过使组织中的所有工作与战略目标保持一致,并发展了一种使员工知道其工作如何适应更大的组织环境的文化,提高了绩效,并提高了员工和客户的满意度,并显着降低了运营支出。

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