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首页> 外文期刊>Grey systems: theory and application >Prioritizing technical requirements in QFD by integrating grey relational analysis method and analytic network process approach
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Prioritizing technical requirements in QFD by integrating grey relational analysis method and analytic network process approach

机译：结合灰色关联分析法和网络分析法对QFD中的技术要求进行优先级排序

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Purpose - No matter in product design stage or product quality improvement stage, the product technical requirements (PTRs) impacting on product performance are mainly identified and improved to optimize customer needs (CNs) as greatly as possible. The purpose of this paper is to use a new approach to accurately and properly prioritize PTRs in Quality Function Deployment (QFD). Design/methodology/approach - Considering the relationship between CNs and PTRs in QFD hard to quantitatively measure and lack of adequate information, the grey relational analysis (GRA) is applied. Besides, owing to the inherent inner dependencies of CNs as well as QFD, the analytic network process (ANP) which is an effective tool to take into account the inner dependencies with network is utilized. Finally, an integrated framework based on GRA method and ANP approach is proposed to determine the importance degrees of PTRs in designing a product. Findings - The calculation results of the application show that the proposed framework by integrating GRA and ANP is able to determine the importance degrees of PTRs in design a product well. Practical implications - In the application part the authors can see the proposed framework can be applied to PVC window systems. Owing to that traditional QFD method has been widely used in many fields such as manufacturing industry and service industry, actually the proposed framework has great potential application in the real word. Originality/value - This paper succeeds in proposing a new framework by integrating GRA and ANP to determine the importance degrees of PTRs in QFD.
机译：目的-无论是在产品设计阶段还是在产品质量改进阶段，都主要确定并改进影响产品性能的产品技术要求（PTR），以最大程度地优化客户需求（CN）。本文的目的是使用一种新方法来准确，正确地确定质量功能部署（QFD）中的PTR优先级。设计/方法/方法-考虑到QFD中CN和PTR之间的关系难以定量测量并且缺乏足够的信息，因此应用了灰色关联分析（GRA）。此外，由于CN和QFD固有的内部依赖关系，利用了分析网络过程（ANP），它是一种有效的工具，可以考虑到网络内部依赖关系。最后，提出了一种基于GRA方法和ANP方法的集成框架，以确定PTR在产品设计中的重要程度。发现-应用程序的计算结果表明，通过将GRA和ANP集成在一起，所提出的框架能够确定PTR在设计产品中的重要性程度。实际意义-在应用部分中，作者可以看到建议的框架可以应用于PVC窗户系统。由于传统的QFD方法已广泛应用于制造业和服务业等许多领域，因此，所提出的框架在实际应用中具有很大的潜在应用价值。原创性/价值-本文成功地提出了一个新的框架，通过整合GRA和ANP来确定PTR在QFD中的重要性程度。

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