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SWITCHING UP TRAINING DAY

机译:加紧训练日

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In recent years, high-tech gadgets have smartened up the guest room experience while software has become invaluable for back-of-the-house operations, such as sales and marketing, revenue management and obviously, information technology. But technology also has changed the way hotels train their staff. Employees no longer have to spend hours in an educational session just to learn the ins and outs of their jobs. Nor do they have to carry around manuals, as the information can be found in the cloud on any device, including smartphones. As a result, training procedures at some hotels look a lot different today than they did even just a few years ago.
机译:近年来,高科技的设备使客房体验变得更加智能,而软件对于诸如销售和市场营销,收入管理以及显然的信息技术之类的内部运营却变得无价之宝。但是技术也改变了酒店培训员工的方式。员工不必再花时间在教育课程上,只需学习工作的来龙去脉。它们也不必随身携带手册,因为可以在包括智能手机在内的任何设备上的云中找到信息。结果,如今一些酒店的培训程序看起来与几年前已经大不相同。

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  • 来源
    《Hotels》 |2017年第10期|48-49|共2页
  • 作者

    JULIANA SHALLCROSS;

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  • 正文语种 eng
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