When a guest at Four Seasons Resort The Biltmore tweeted a lighthearted complaint about the hotel's turndown music, she wasn't expecting anything to come from it. Imagine her surprise when she returned to her room the next day to find a bottle of wine and a note from the general manager apologizing for the substandard tunes. Four Seasons' director of interactive marketing says it's all in a days' work.
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机译：当The Biltmore Resorts The Biltmore的住客发推特抱怨酒店的夜床音乐时，她没想到会从中得到任何收益。想象一下她第二天回到房间，发现一瓶酒和总经理的音符，为不合标准的曲调道歉，这让她感到惊讶。四季互动营销总监说，这一切都在一天之内完成。
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