Even the best-laid plans may crumble when the clock strikes midnight at the turn of the millennium. While it's a scenario no one wishes for, the possi-bility of chaos is something every systems operator must carefully consider. Problems could come in a variety of forms, so the best contingency plans, the answers to those "what if?" questions, address all of the specifics for handling system failures. And they go beyond solutions for specific fiascoes to address the bigger picture-how an organization responds to unforeseen circumstances. Here, in part one of a two-part series, we discuss the first, component-based aspects of contingency planning.
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