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Algorithmic management and app-work in the gig economy: A research agenda for employment relations and HRM

机译:零工经济中的算法管理和应用程序工作:就业关系和人力资源管理研究议程

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摘要

Current understanding of what constitutes work in the growing gig economy is heavily conflated, ranging from conceptualisations of independent contracting to other forms of contingent labour. This article calls for a move away from problematic aggregations by proposing a classification of gig work into three variants, all based strongly upon key technological features: app-work, crowdwork, and capital platform work. Focusing specifically on the app-work variant, this article's more delineated focus on the textured dimensions of this work proposes new lines of enquiry into employment relationships and human resource management. Examining the crucial role of algorithmic management, we critically discuss the impact of this novel mediation tool used by gig organisations for the nature of employment relations within app-work, work assignment processes, and performance management. In so doing, we propose a series of research questions that can serve as a guide for future research in this increasingly important field.
机译:当前人们对成长中的零工经济中的工作构成的理解已被严重混淆,从独立承包概念到其他形式的临时工。本文呼吁通过将演出工作分类为三个变体来摆脱有问题的聚合,所有这些变体都主要基于关键技术功能:应用程序工作,众包工作和资本平台工作。专门针对应用程序工作变体,本文更着重于此工作的结构化维度,提出了对雇佣关系和人力资源管理的新查询线。通过研究算法管理的关键作用,我们认真地讨论了演出组织使用的这种新颖的调解工具对应用程序工作,工作分配流程和绩效管理中雇佣关系的性质的影响。通过这样做,我们提出了一系列研究问题,可以作为这个日益重要的领域中未来研究的指南。

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