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Taken Under Advisement: Perspectives on Advisory Boards From Across Technical Communication

机译:在咨询意见下:各种技术交流对咨询委员会的看法

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Research problem: Advisory boards provide an opportunity for technical communication programs to connect consistently with industry practitioners and on-campus stakeholders, and yet few recent studies examine best practices for advisory boards in technical communication programs. Research questions: (1) What is the typical makeup of a technical communication program advisory board? (2) What function do these advisory boards serve? (3) What are the typical successes and challenges of starting and maintaining a technical communication advisory board? (4) What are best practices for starting and maintaining a successful advisory board? (5) What are the similarities and differences in how program administrators and board members perceive the benefits and functions of the board? Literature review: Literature on advisory boards in technical and business communication—and in related fields such as communication, journalism, and marketing—reports that advisory boards are beneficial and effective, though many include caveats or recommendations about ways to improve board function. Methodology: To provide perspectives from both sides of the academy-industry relationship, we conducted 18 semistructured phone, Skype, and in-person interviews with program administrators (n = 10) from a host of nationwide programs and with board members (n = 8) from a single advisory board. Results and discussion: The study finds that the typical advisory board involves a mix of industry, faculty, and student members, with an emphasis on industry members. They advise the program about its curricular concerns, often foster students' academic and professional maturation, and support the program in conflicts with university administration. The typical successes of advisory boards included positive curricular amendment and the recruitment of students for jobs and internships, while characteristic challenges included meeting logistics and board members' concerns regarding the program's response to their advice. Program administrators and board members both perceive a board as useful, but some members expressed concern about the uncertainty of their role and influence. The results suggest that all technical communication programs should seriously consider forming an advisory board based on disciplinary best practices, that existing advisory boards should ensure that they have clarified the board's role for their program, and that stakeholders are aware of and attend to their board members' concerns.
机译:研究问题:咨询委员会为技术交流计划提供了与行业从业人员和校园内利益相关者保持一致联系的机会,但是最近很少有研究探讨技术交流计划中咨询委员会的最佳实践。研究问题:(1)技术交流计划顾问委员会的典型组成是什么? (2)这些咨询委员会起什么作用? (3)建立和维护技术交流顾问委员会的典型成功和挑战是什么? (4)建立和维持成功的咨询委员会的最佳实践是什么? (5)计划管理员和董事会成员对董事会的利益和职能的看法有何异同?文献综述:有关技术和业务交流中的咨询委员会以及相关领域(如传播,新闻和市场营销)的文献报告,咨询委员会是有益而有效的,尽管其中很多都包含有关改善委员会职能的警告或建议。方法:为了从学术和产业关系的两方面提供观点,我们对来自全国范围内许多计划的计划管理员(n = 10)和董事会成员(n = 8)进行了18次半结构化电话,Skype和面对面访谈),由一个咨询委员会提供。结果与讨论:研究发现,典型的顾问委员会由行业,教职员工和学生成员组成,其中以行业成员为重点。他们为课程提供课程方面的建议,经常促进学生的学术和专业发展,并在与大学管理部门发生冲突时支持该课程。咨询委员会的典型成功包括积极的课程修正和招募学生从事工作和实习,而典型的挑战包括满足后勤和董事会成员对计划对他们建议的反应的担忧。计划管理员和董事会成员均认为董事会是有用的,但一些成员对角色和影响的不确定性表示关注。结果表明,所有技术交流计划都应认真考虑根据学科最佳实践组建咨询委员会,现有的咨询委员会应确保已阐明该委员会在其计划中的作用,并且利益相关者意识到并参加了其董事会成员的担忧。

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