• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>IEEE Transactions on Professional Communication >Identifying User Experience Dimensions for Mobile Incident Reporting in Urban Contexts
【24h】

Identifying User Experience Dimensions for Mobile Incident Reporting in Urban Contexts

机译：确定城市环境中移动事件报告的用户体验维度

获取原文
获取原文并翻译 | 示例
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Research problem: Despite the increasing interests raised by incident reporting systems, it is still unclear what dimensions of user experience (UX) and other contextual factors should be taken into account for the various stages of declaring an incident using mobile-phone applications. Research questions: How do citizens perceive and describe urban incidents? What UX dimensions are important for reporting an incident with a mobile-phone application? What other (contextual) factors are important from the users' point of view when declaring incidents? Which of the UX dimensions and contextual factors are important when in the various phases during an incident declaration? Literature review: Overall, there is a lack of empirical research in the domain of incident reporting. In general, the UX dimensions-visual and aesthetic experience, emotion, stimulation, identification, meaning and value, and social relatedness/coexperience-are important when designing interactive systems. It also shows that incidents are related to the citizen's perception of the environment. Methodology: A triangulated method approach combining interviews, a survey of existing systems, and a model-based task analysis were applied. This allows us to present a generic task model for incident reporting with a detailed description of UX dimensions affected in the various subtasks. Results and conclusions: Our findings point out the effect of UX dimensions in the task engaged by users when reporting urban citizens. The overall UX is directly influenced by the perceived level of severity, inconvenience and involvement, the personal context, and the technological mobile context. We have found that while several UX dimensions are highly relevant, they are not equally distributed along the several subtasks that citizens engage when reporting incidents. This study shows that semistructured requirement interviews can provide information about UX dimensions and it highlights the importance of the identifi- ation of UX dimensions in early phases of the development process.
机译：研究问题：尽管事件报告系统引起了越来越多的关注，但仍不清楚在使用移动电话应用程序宣布事件的各个阶段中，应考虑哪些用户体验（UX）维度和其他上下文因素。研究问题：市民如何看待和描述城市事件？哪些UX维度对于报告手机应用程序的事件很重要？从用户的角度来看，在声明事件时还有哪些其他（上下文）因素很重要？在事件声明的各个阶段中，哪个UX维度和上下文因素很重要？文献综述：总体而言，事件报告领域缺乏实证研究。通常，UX维度-视觉和美学体验，情感，刺激，识别，意义和价值以及社会相关性/共同经验-在设计交互系统时很重要。它还表明，事件与公民对环境的感知有关。方法：采用了结合访谈，对现有系统的调查以及基于模型的任务分析的三角方法。这使我们能够提供事件报告的通用任务模型，并详细描述在各个子任务中受影响的UX尺寸。结果与结论：我们的研究结果指出了UX维度在报告城市居民时用户从事的任务中的作用。总体用户体验直接受到感知的严重性，不便和参与程度，个人环境以及技术移动环境的影响。我们发现，尽管多个UX维度具有高度相关性，但它们在市民报告事件时所参与的几个子任务中分布不均。这项研究表明，半结构化需求访谈可以提供有关UX维度的信息，并突出了在开发过程的早期阶段确定UX维度的重要性。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号