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Different roles, different perspectives: perceptions about the purpose of training needs analysis

机译：不同的角色，不同的观点：对培训需求分析的看法

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摘要

Purpose - This paper aims to investigate the experiences of managers who underwent a training needs analysis (TNA) within a large bus transport company. It compares their perceptions of the TNA process with two external groups of training managers and training consultants. Recommendations are made to address and reconcile the differing interpretations and misunderstandings which occur between the different groups about TNA. Design/methodology/approach - The approach uses qualitative grounded theory to identify the main perspectives about the purpose of training needs analysis. Findings - The findings are that business needs are the main focus of the TNA. The various actors in the TNA process should be aware of their part in the process. Line managers should receive instruction in TNA. Originality/value - The article addresses the similarities and differences which are found among training managers, training consultants, and managers who were recipients of training needs analysis.
机译：目的-本文旨在调查在大型巴士运输公司中接受过培训需求分析（TNA）的管理人员的经验。它将他们对TNA流程的看法与两个外部培训经理和培训顾问小组进行比较。提出了一些建议，以解决和调和有关TNA的不同群体之间发生的不同解释和误解。设计/方法/方法-该方法使用定性的基础理论来确定有关培训需求分析目的的主要观点。调查结果-调查结果是，业务需求是TNA的主要重点。 TNA流程中的各个参与者应意识到他们在流程中的角色。直属经理应在TNA中接受指导。独创性/价值-本文介绍了培训经理，培训顾问和接受培训需求分析的经理之间的异同。

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