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Time to take negotiation seriously

机译:是时候认真对待谈判了

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Purpose - The aim of this paper is to provide an overview of the skills needed for successful negotiations. It seeks to identify the benefits of training key staff in negotiations skills, including the difference it can make to a company's bottom line. It also aims to look at the risks to business of not developing these skills. Design/methodology/approach - The paper uses a mixture of case studies, examples, quotes and opinion. Findings - The paper finds that only 5 per cent of the UK's training budget is spent on negotiations skills development. However, developing negotiation skills makes a significant difference to the performance of all staff, both in internal and external negotiations. Many big companies now appreciate the value of negotiation skills development and are leading the way in developing all staff in this way. Practical implications - All businesses should think about investing in negotiation skills development. Otherwise they are at risk of costing their company a significant margin. Originality/value - This paper looks for the first time at the skills gap in UK businesses in terms of negotiation skills development. It will be of value to anyone involved in internal and external negotiations, including sales and buying teams, Human Resources staff and senior managers and directors. It will be of value in helping them decide how to make the best use of training.
机译:目的-本文的目的是概述成功谈判所需的技能。它试图确定培训关键人员谈判技巧的好处,包括它可以对公司的底线产生影响。它还旨在着眼于不发展这些技能对企业的风险。设计/方法/方法-本文结合了案例研究,示例,引用和观点。调查结果-该论文发现,英国培训预算中只有5%用于谈判技巧的开发。但是,在内部和外部谈判中,发展谈判技巧对所有员工的绩效都有重大影响。现在,许多大公司都赞赏谈判技巧开发的价值,并且正在以此方式领导所有员工的发展。实际意义-所有企业都应考虑对谈判技巧开发进行投资。否则,他们就有使公司蒙受巨额利润的风险。原创性/价值-本文首次探讨了英国企业在谈判技能开发方面的技能差距。对于参与内部和外部谈判的任何人(包括销售和购买团队,人力资源人员以及高级经理和董事)而言,这都是有价值的。这对帮助他们决定如何最好地利用培训非常有价值。

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