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首页> 外文期刊>IEEE transactions on industrial informatics >A Technological Solution to Provide Integrated and Process-Oriented Care Services in Healthcare Organizations
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A Technological Solution to Provide Integrated and Process-Oriented Care Services in Healthcare Organizations

机译：在医疗保健组织中提供集成的和面向过程的护理服务的技术解决方案

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Integrated health services are characterized by a high degree of collaboration and communication among health professionals, as well as a merge of political, administrative, and technical actions, which can allow the sharing of information among healthcare team members (physicians, nurses, managers, and other stakeholders) related to patient care, and access to hospital infrastructure and technology, within a patient-centered approach. In this paper, we propose a technological solution based on software agents, which allows supporting the management of collaborative processes in environments of dynamic collaborative networks. We present a methodology for coordinating healthcare services through collaborative processes to enable organizations providing integrated care services and continuous process improvements. This methodology includes methods based on Model-Driven Development, which enable the generation of executable process models and the code of the process-oriented agents, derived from conceptual models of collaborative processes. The methodology and methods are implemented and automated by software agents that enable the generation of the technological solution, at run-time on the platform. Furthermore, we propose an agent-based platform that enables organizations to negotiate collaboration agreements in electronic format to establish collaborative networks, as well as a definition of the collaborative processes to be executed. In this way, the proposed agent-based platform allows collaborations among heterogeneous and autonomous healthcare organizations focusing on the process-oriented integration, enabling us to provide integrated healthcare services.
机译：综合卫生服务的特点是卫生专业人员之间的高度协作和沟通，以及政治，行政和技术措施的合并，可以使医疗团队成员（医生，护士，经理和医务人员）之间共享信息。其他以患者为中心的方法，与患者护理以及医院基础设施和技术的使用有关。在本文中，我们提出了一种基于软件代理的技术解决方案，该解决方案可以支持动态协作网络环境中的协作过程管理。我们提出了一种通过协作流程协调医疗服务的方法，以使组织能够提供集成的护理服务和不断改进流程。此方法论包括基于模型驱动开发的方法，该方法能够生成可执行过程模型和面向过程代理的代码，这些模型是从协作过程的概念模型派生而来的。该方法论和方法由软件代理实施和自动化，这些软件代理可以在平台上的运行时生成技术解决方案。此外，我们提出了一个基于代理的平台，该平台使组织能够以电子格式协商协作协议以建立协作网络以及要执行的协作流程的定义。这样，建议的基于代理的平台允许专注于面向过程的集成的异构和自治医疗组织之间的协作，从而使我们能够提供集成的医疗服务。

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