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Evaluation research of information and supporting interface in electronic commerce web sites

机译:电子商务网站信息与支持界面的评价研究

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摘要

The purpose of this paper is to find a better B2C environment through collecting what information and supporting interfaces are provided on current B2C web sites. We build a checklist based on the framework of B2C consumer behavior model and used it to evaluate current B2C web sites among three categories: purchasing process, types of products, and the source of web sites. The results indicated that poor information or supporting interface design was provided on web sites during the "evaluating and comparing" process. More information or supporting interface design was provided on the internet bookstore, less information or supporting interface design was provided on web sites that sell tickets and flowers. The local web sites provided more information or supporting interface design than international web sites. The results also showed that the difference is highly significant.
机译:本文的目的是通过收集当前B2C网站上提供的信息和支持界面来找到一个更好的B2C环境。我们基于B2C消费者行为模型的框架构建清单,并使用它来评估当前B2C网站中的三类:购买过程,产品类型和网站来源。结果表明,在“评估和比较”过程中,网站上提供的信息或支持界面设计不佳。互联网书店提供了更多信息或支持界面设计,售票和鲜花的网站提供了较少信息或支持界面设计。与国际网站相比,本地网站提供了更多的信息或支持的界面设计。结果还表明,差异非常显着。

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