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Investigating virtual community participation and promotion from a social influence perspective

机译:从社会影响力角度调查虚拟社区的参与和促进

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PurposenUnderstanding how to develop users word of mouth to promote a virtual community (VC) is an important issue in VC management. The purpose of this paper is to investigate the factors that lead to VC participation and promotion from a social influence perspective.nDesign/methodology/approachnThis research recruited 368 VC (i.e., Fashion Guide) members in Taiwan and used structural equation model to test research hypotheses.nFindingsnThe results showed that both shared vision and language positively influenced norm of reciprocity and social identity, respectively. Norm of reciprocity and social identity influenced VC participation intentions, and subsequently resulted in VC promotion intentions.nOriginality/valuenPrior studies neglect investigating the relationships between the three social influence processes (internalization, compliance and identification). This study contributes to the literature by proposing that internalization affects VC participation and promotion via compliance and identification.
机译:目的n了解如何发展用户的口口相传以促进虚拟社区(VC)是VC管理中的重要问题。本文的目的是从社会影响的角度研究导致VC参与和晋升的因素。n设计/方法/方法这项研究在台湾招募了368位VC(即时尚指南)成员,并使用结构方程模型来检验研究假设.nFindingsn结果表明,共同的愿景和语言分别对互惠和社会认同规范产生积极影响。互惠和社会认同的规范影响了VC的参与意图,并随后导致了VC的促进意图。原始性/价值n先前的研究忽视了对三个社会影响过程(内在化,顺从性和认同性)之间关系的调查。这项研究提出了内在化通过合规性和识别性影响VC参与和推广的方式,为文献做出了贡献。

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