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Leveraging stakeholder networks with outside-in marketing

机译:利用利益相关者网络与外面的营销

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摘要

The theory of Outside-in marketing (OIM) emphasizes the importance of internal and external partners of a firm to drive strategies for value creation. OIM is based on four key tenets: market sensing and responses, segmentation and targeting, innovation, and employee's learning effort. With this commentary, we apply the theory of OIM to network analysis. By doing so, we identify key stakeholder networks as part of a firm's business ecosystem and discuss the value that can be extracted from different stakeholder networks. Most prior network research in marketing has mainly used customer or employee network data while neglecting other important stakeholder groups. We provide information about how network analysis of stakeholder data can fill gaps in the marketing literature and provide firms with essential knowledge, economic value, and influence over external partners, and improve the value generation process. We first describe each tenet and give examples of stakeholder networks that can be investigated within the realm of the tenet definitions. We then discuss different challenges that social network research can pose, and end with future research questions that can be explored for empirical research studies.
机译:外面的营销理论(OIM)强调了公司内部和外部合作伙伴的重要性,以推动价值创造的战略。 OIM基于四个关键原则:市场传感和响应,细分和目标,创新和员工的学习努力。通过此评论,我们将OIM的理论应用于网络分析。通过这样做,我们将关键利益相关方网络识别为公司业务生态系统的一部分,并讨论可以从不同利益相关方网络中提取的值。大多数现有网络研究在营销中主要使用客户或员工网络数据,同时忽视其他重要的利益相关者群体。我们提供有关利益相关者数据的网络分析如何在营销文献中填补差距的信息,并提供具有基本知识,经济价值和对外部伙伴的影响的公司,并提高价值生成过程。我们首先描述每个宗旨,并举例说明可以在宗旨定义的领域中调查的利益相关者网络。然后,我们讨论社交网络研究可以提出的不同挑战,并以未来的研究问题结束,可以探索实证研究研究。

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