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Adoption and optimal configuration of smart products: The role of firm internationalization and offer hybridization

机译:智能产品的采用和最优配置:公司国际化的作用和提供杂交

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Drawing on the digital organization of production leading to Smart Systems, this article analyzes the factors influencing the adoption of product analytic capabilities as well as the optimal smart product capability configuration. In this way, the interplay between smart products, firm internationalization, offer hybridization, and firm performance is examined. By using a unique sample of Spanish industrial SMEs, this study differentiates from previous ones that have mainly used case studies to analyze product smartness. The quantitative analysis yields three contributions. First, it provides rare evidence that the adoption of basic analytic capabilities, i.e. monitoring capabilities, is a relatively frequent activity (about 35%), whereas the adoption of fully analytic capabilities, i.e. autonomous capabilities, is much less usual (less than 10%). Second, through binary choice models the study shows direct and mutually reinforcing positive effects of offer hybridization (combined product-service offer) and firm internationalization (foreign production and sales) on the adoption of monitoring capabilities. Third, through the use of a fuzzy-set qualitative comparative analysis (fsQCA) it is demonstrated that monitoring capabilities are necessary and sufficient conditions to obtain superior firm performance. By exploring different sub-samples, other optimal configurations are identified. For instance, fully internationalized firms achieve superior performance by implementing autonomous capabilities.
机译:本文分析了影响采用产品分析功能的因素以及最佳智能产品能力配置的因素​​分析了影响智能系统的因素。通过这种方式,审查了智能产品,公司国际化,提供杂交和公司性能之间的相互作用。通过使用西班牙工业中小企业的独特样本,本研究区分了主要使用案例研究以分析产品智能性。定量分析产生三种贡献。首先,它提供了罕见的证据,即采用基本的分析能力,即监测能力,是相对频繁的活动(约35%),而采用完全分析能力,即自主能力,通常较少(不到10%) )。其次,通过二元选择模型,该研究表明,直接和相互加强了提供杂交(产品服务)和公司国际化(外国生产和销售)采用监测能力的积极影响。第三,通过使用模糊定性的比较分析(FSQCA),证明了监测能力是必要的和充分的条件,以获得优越的公司性能。通过探索不同的子样本,识别出其他最佳配置。例如,全面的国际化公司通过实施自主能力来实现卓越的性能。

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