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Information systems and evidence-based policy in multi-agency networks: The micro-politics of situated innovation

机译:多机构网络中的信息系统和基于证据的政策:情境创新的微观政治

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The global prevalence of public sector reform, generically dubbed the New Public Management, offers wide-ranging research challenges for the IS field. This paper addresses two important, though neglected, strands of the modernisation agenda, evidence-based policy and partnership work. The development of a Geographical Information System (known as MADE) to support multi-agency collaboration is described in the domain of crime reduction. The application of MADE to support policy work is contrasted in two local partnership contexts: the statutorily constituted Crime and Disorder Reduction Partnership, and an ad hoc forum instigated by the police to address the specific issue of licensing reform and its impact on alcohol-related violence. Although the GIS infrastructure is the same, the manifestation of EBP was markedly different. This is interpreted in terms of differences in the situated micro-politics of the two settings. In the former, strong regulation by central government has "translated" MADE into a tool for generating performance targets and indicators. The second setting comes much closer to the true spirit of EBP, reflecting the greater autonomy of the network and the strong commitment both to evidence and partnership of its main player. In general, the findings demonstrate the importance of GIS to the policy process, particularly in the domain of multi-agency partnerships. There are a broad range of opportunities for IS research within the modernisation project. The need for ethnographic studies of change at a local level is highlighted, and for the adoption of a more critical stance than has been characteristic of mainstream eGovernment research to date.
机译:公共部门改革的全球盛行,通常被称为“新公共管理”,为信息系统领域提出了广泛的研究挑战。本文讨论了现代化议程中的两个重要但被忽略的重要方面,即基于证据的政策和伙伴关系。在减少犯罪领域描述了支持多机构合作的地理信息系统(称为MADE)的开发。在两个地方伙伴关系中对比了MADE支持政策工作的应用:法定组成的减少犯罪和减少疾病伙伴关系,以及由警察策动的一个专门论坛,以解决许可改革的具体问题及其对与酒精有关的暴力的影响。尽管GIS基础结构相同,但是EBP的表现却明显不同。这是根据两种情况的微观政治差异来解释的。在前一种情况下,中央政府的严格监管已将MADE“转化”为生成绩效目标和指标的工具。第二种情况更接近EBP的真正精神,反映了网络的更大自治性以及其主要参与者对证据和伙伴关系的坚定承诺。总的来说,调查结果证明了地理信息系统对政策制定过程的重要性,特别是在多机构伙伴关系领域。在现代化项目中,信息系统研究存在广泛的机会。着重强调了对地方变化的人种学研究的需求,并且需要采用比迄今为止主流电子政务研究所特有的更为严格的立场。

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