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首页> 外文期刊>Information communication and society >A CASE STUDY OF THE FAILURE OF DIGITAL COMMUNICATION TO CROSS KNOWLEDGE BOUNDARIES IN VIRTUAL CONSTRUCTION
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A CASE STUDY OF THE FAILURE OF DIGITAL COMMUNICATION TO CROSS KNOWLEDGE BOUNDARIES IN VIRTUAL CONSTRUCTION

机译：虚拟施工中数字通信跨知识边界失败的案例研究

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摘要

When can digital artefacts serve to bridge knowledge barriers across epistemic communities? There have been many studies of the roles new information and communication technologies play within organizations. In our study, we compare digital and non-digital methods of inter-organizational collaboration. Based on ethnographic fieldwork on three construction projects and interviews with 65 architects, engineers, and builders across the USA, we find that IT tools designed to increase collaboration in this setting instead solidify and make explicit organizational and cultural differences between project participants. Our study suggests that deeply embedded disciplinary thinking is not easily overcome by digital representations of knowledge and that collaboration may be hindered through the exposure of previously implicit distinctions among the team members' skills and organizational status. The tool that we study, building information modelling, reflects and amplifies disciplinary representations of the building by architects, engineers, and builders instead of supporting increased collaboration among them. We argue that people sometimes have a difficult time overcoming the lack of interpretive flexibility in digital coordinating tools, even when those tools are built to encourage interdisciplinary collaboration.
机译：数字人工制品何时可以用来弥补跨认知社区的知识障碍？关于新信息和通信技术在组织中所扮演的角色，已经进行了许多研究。在我们的研究中，我们比较了组织间协作的数字方法和非数字方法。基于对三个建筑项目的人种学现场调查，以及对全美65位建筑师，工程师和建筑商的采访，我们发现，旨在在这种情况下加强协作的IT工具反而巩固了项目参与者之间的明显组织和文化差异。我们的研究表明，知识的数字表示不容易克服深层的学科思维，而团队成员的技能和组织地位之间先前隐含的差异可能会阻碍协作。我们研究的工具，即建筑信息模型，反映并扩大了建筑师，工程师和建筑商对建筑的纪律表示，而不是支持他们之间加强协作。我们认为，人们有时很难克服数字协调工具缺乏解释灵活性的问题，即使这些工具是为了鼓励跨学科协作而构建的。

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