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IDENTITY MANAGEMENT, ADMINISTRATIVE SORTING AND CITIZENSHIP IN NEW MODES OF GOVERNMENT

机译:新政府模式下的身份管理,行政排序和公民身份

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In many countries, the introduction of new forms of identity management (IDM) in government, such as identity cards, smart cards or web-based e-authentication solutions, is receiving a lot of attention. Critics of these initiatives generally point at the expected outcome of substantial information imbalances between government and citizens. Clearly, newly formed, ICT-facilitated information relationships between government and citizens would not only need a reorganization of the e-government service domain itself but also a reconsideration of citizens' rights and responsibilities. However, to be able to address these issues adequately, we first need to gain further empirical understanding about what changes are happening to information relationships between citizens and government as a result of the introduction of new forms of IDM in e-government service provision. So jar however there is not much empirical knowledge available about what changes are occurring both within and to these flows of information in new e-government service relationships between citizens and government. Accompanying these changes, important questions arise as to how, and to what extent, new forms of IDM have an effect upon what may be called the 'administrative sorting' activities of governments: those classifying processes caused by administrative systems and depending on the values embedded in those systems, which are necessary to the establishment of service relationships with citizens. What, then, are the effects on the citizen of administrative sorting in digitized service relationships, when set against the traditional concept of citizenship? This article reports on empirical findings derived from case study research on new forms of IDM in UK e-government. Moreover it seeks to conceptualize 'administrative sorting' and 'IDM' in e-government service relationships with citizens, also compared to traditional forms of IDM in the 'paper-based era' of public service provision, and explores what the implications are for the citizen and citizenship.
机译:在许多国家/地区,政府引入了新形式的身份管理(IDM),例如身份证,智能卡或基于Web的电子身份验证解决方案。这些倡议的批评者通常指出政府与公民之间大量信息失衡的预期结果。显然,新建立的,由ICT推动的政府与公民之间的信息关系不仅需要对电子政务服务领域本身进行重组,而且还需要重新考虑公民的权利和责任。但是,为了能够适当地解决这些问题,我们首先需要获得对由于在电子政务服务中引入新形式的IDM而导致公民与政府之间的信息关系正在发生什么变化的进一步的经验理解。因此,在公民与政府之间新的电子政务服务关系中,关于这些信息流内部和这些信息流正在发生什么变化的经验知识并不多。伴随着这些变化,重要的问题出现了,新形式的IDM如何以及在何种程度上对政府的“行政分类”活动产生了影响:那些由行政系统引起的分类过程,取决于所嵌入的价值在那些与公民建立服务关系所必需的系统中。那么,与传统的公民身份概念相抵触时,数字化服务关系中的行政分类对公民的影响是什么?本文报告了来自英国电子政府中IDM新型形式案例研究的经验发现。此外,它试图将与公民的电子政务服务关系中的“行政分类”和“ IDM”概念化,并与“纸质时代”的公共服务提供中的传统形式的IDM进行了比较,并探讨了对公民和公民身份。

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