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ICT FOR ALL? ACCESS AND USE OF PUBLIC ICT SITES IN THE UK

机译：所有人的ICT？英国公共ICT网站的访问和使用

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As part of their 'information age' policy agenda, the UK government sees 'universal' access to information and communications technology (ICT) being achieved via new and existing public sites, where shared access to new technologies can be made available at little or no cost. State-sponsored augmentation of public ICT access in the UK has involved a variety of initiatives, most notably the recent establishment of a network of over 7,000 'UK Online Centres' located in a variety of distributed sites such as libraries, museums and colleges. Whilst there have been a number of localized case studies of users of public ICT sites, there has been little large-scale 'mapping' of how these facilities are being used (and not used) by the general public. Based on a randomized household survey with 1,001 individuals in twelve research areas in the West of England and South Wales - augmented with a 'booster' sample of 100 interviews with individuals carried out in public ICT sites in these areas - the present paper seeks to explore: (ⅰ) who has access to what forms of public ICT sites; and (ⅱ) who is (and who is not) making use of different forms of public ICT sites. The survey data suggest that, in terms of people's effective access to ICT, public access sites have a relatively slight profile when compared with household and wider family access - perceived to offer ready access to ICT by only a minority of respondents. Moreover, when the use of these public ICT sites is examined, there is little evidence of public ICT sites attracting those social groups who may otherwise be excluded or marginalized from the information age. Given these findings, the paper considers the influences underlying the currently modest impact of public ICT sites on the general population and suggests changes to current public ICT provision that may prompt wider usage of these sites.
机译：作为其“信息时代”政策议程的一部分，英国政府认为通过新的和现有的公共站点实现对信息和通信技术（ICT）的“普遍”访问，在这些站点中，很少或根本不提供对新技术的共享访问。成本。由国家赞助的英国公共ICT接入的增加涉及多种举措，最著名的是最近建立了由7,000个“英国在线中心”组成的网络，该网络位于图书馆，博物馆和大学等各种分布式站点中。尽管有许多针对公共ICT站点用户的本地化案例研究，但几乎没有大规模“映射”公众如何使用（或不使用）这些设施。基于对英格兰西部和南威尔士西部12个研究地区的1,001个人进行的随机家庭调查-并在这些地区的公共ICT站点进行了100次针对个人的访谈的“助推器”样本，以扩大研究范围：（ⅰ）谁可以使用什么形式的公共ICT网站； （ⅱ）谁（谁不）使用不同形式的公共ICT网站。调查数据表明，就人们有效使用信息通信技术而言，与家庭和更广泛的家庭访问相比，公共访问站点的概况相对较小-认为只有少数受访者提供了现成的信息通信技术。此外，在检查这些公共ICT站点的使用时，几乎没有证据表明公共ICT站点吸引了那些可能被排除在信息时代之外或被边缘化的社会群体。鉴于这些发现，本文考虑了公共ICT站点当前对普通人群影响不大的潜在影响，并提出了对当前公共ICT条款的更改，可能会促使这些站点得到更广泛的使用。

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