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Design impact on New York City parking signs

机译：设计对纽约市停车标志的影响

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In 2005 there were 9.5 million parking tickets issued in New York City (NYC), accounting for $578.6 million in revenues (NYC DOF, 2006). This article describes efforts by Addison's Information Design to simplify the city's parking signage. It is based on a presentation given at HID Vision Plus 12 in Austria and the International Conference on Applications of Information Design at Malardalen University in Sweden. Addison's objective was to come up with exploratory alternatives to the extremely confusing parking signs posted throughout New York City.rnAddison's Information Design team spent several days deciphering parking signs in areas that had the most number of confusing signs. The team explored out of the box concepts to come up with prototype signage systems that are more usable. To validate these concepts, the signs were user tested. The findings confirmed that participants found the existing signs confusing and extremely hard to understand, since the signs did not fit their mental models. The exploratory concepts, on the other hand, elicited positive feedback due to their unambiguous use of language, hierarchy of information, and clear delineation of regulations. The findings were presented to the Deputy Commissioner of New York City.
机译：2005年，纽约市（NYC）发行了950万张违规停车罚单，收入为5.786亿美元（NYC DOF，2006年）。本文介绍了艾迪生（Addison）的信息设计为简化城市停车标牌所做的努力。它基于在奥地利的HID Vision Plus 12和瑞典的Malardalen大学举行的信息设计应用国际会议上的演示。 Addison的目标是找到在整个纽约市张贴的极度混乱的停车标志的探索性替代方案。rn Addison的信息设计团队花了几天的时间来弄清那些混乱标志最多的区域的停车标志。团队探索了开箱即用的概念，以提供更有用的原型标牌系统。为了验证这些概念，对标志进行了用户测试。调查结果证实，参与者发现现有的迹象令人困惑，并且非常难以理解，因为这些迹象不符合他们的心理模型。另一方面，探索性概念由于其语言的明确使用，信息的层次结构和明确的法规划分而获得了积极的反馈。调查结果已提交给纽约市副局长。

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