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Harnessing social and collaborative tools in digital disaster response work: Implications for design and practice

机译:利用数字灾害响应工作中的社会和协作工具:设计和实践的启示

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摘要

This paper explores the implication of the use and appropriation of collaborative technologies in digital disaster response. Using a virtual ethnographic approach, we studied the work of Humanity Road through participant observation of seventeen response operations across thirteen countries for seventeen months. The results identify critical areas where collaborative technologies have been successfully deployed for organising disaster responses. Our analysis offers insights into the areas where these technologies have facilitated or hindered the capacity of cooperative work during response operations. We conclude by suggesting implications for design and practice.
机译:本文探讨了在数字灾害响应中使用和拨款使用和拨款的含义。 使用虚拟的民族志方法,我们通过参与者观察十三个国家的十七个响应行动进行了17个月的人类道路的工作。 结果确定了合作技术已成功部署用于组织灾害响应的关键领域。 我们的分析向这些技术促进或阻碍了响应业务期间合作工作能力的领域提供了深入了解。 我们通过表明对设计和实践的影响来得出结论。

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