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ICT services and small businesses' productivity gains: An analysis of the adoption of broadband Internet technology

机译:ICT服务和小企业的生产率提高:对宽带互联网技术采用的分析

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摘要

We analyse the impact of the adoption of broadband Internet technology on the productivity performance of small and medium enterprises (SMEs). We distinguish access to the broadband infrastructure from the adoption of complementary services, i.e., different types of broadband software applications. The empirical analysis considers a sample of 799 firms observed from 1998 to 2004 that are representative of the population of Italian SMEs. Our econometric estimates indicate that the impact of the adoption by SMEs of basic broadband applications is negligible (or even negative). Conversely, SMEs are found to benefit from adopting selected advanced broadband applications depending on several contingent factors: (i) their industry of operations (services vs. manufacturing); (ii) the relevance of the specific broadband software applications for SMEs' industry of operation; and (iii) the undertaking of complementary strategic and organisational changes.
机译:我们分析了宽带互联网技术的采用对中小型企业(SME)生产率绩效的影响。我们将对宽带基础设施的访问与采用补充服务(即不同类型的宽带软件应用程序)的使用区分开来。实证分析考虑了从1998年至2004年观察到的799家代表意大利中小企业群体的企业样本。我们的计量经济学估算表明,中小型企业采用基本宽带应用的影响可以忽略不计(甚至是负面的)。相反,根据以下几个偶然因素,发现中小型企业可以从采用选定的先进宽带应用中受益:(i)他们的运营行业(服务与制造); (ii)特定的宽带软件应用与中小型企业的运营行业的相关性; (iii)进行互补的战略和组织变革。

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  • 来源
    《Information economics and policy》 |2013年第3期|171-189|共19页
  • 作者单位

    Politecnico di Milano, Department of Management, Economics and Industrial Engineering Via Lambruschini 4/b, 20156 Milano, Italy;

    Politecnico di Milano, Department of Management, Economics and Industrial Engineering Via Lambruschini 4/b, 20156 Milano, Italy;

    Politecnico di Milano, Department of Management, Economics and Industrial Engineering Via Lambruschini 4/b, 20156 Milano, Italy;

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  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    ICT; Broadband services; SME; Productivity;

    机译:ICT;宽带服务;中小企业;生产率;

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