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首页> 外文期刊>Information Processing & Management >Social media overload, exhaustion, and use discontinuance: Examining the effects of information overload, system feature overload, and social overload
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Social media overload, exhaustion, and use discontinuance: Examining the effects of information overload, system feature overload, and social overload

机译：社交媒体过载，耗尽和使用中断：检查信息过载，系统功能过载和社交过载的影响

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摘要

While users' discontinuance of use has posed a challenge for social media in recent years, there is a paucity of knowledge on the relationships between different dimensions of overload and how overload adversely affects users' social media discontinuance behaviors. To address this knowledge gap, this study employed the stressor-strain-outcome (SSO) framework to explain social media discontinuance behaviors from an overload perspective. It also conceptualized social media overload as a multidimensional construct consisting of system feature overload, information overload, and social overload. The proposed research model was empirically validated via 412 valid questionnaire responses collected from Facebook users. Our results indicated that the three types of overload are interconnected through system feature overload. System feature overload, information overload, and social overload engender user exhaustion, which in turn leads to users' discontinued usage of social media. This study extends current technostress research by demonstrating the value of the SSO perspective in explaining users' social media discontinuance.
机译：虽然用户在近年来对社交媒体的挑战构成了挑战，但对不同维度之间的关系有缺乏知识，以及如何对用户的社交媒体停止行为产生不利影响。为了解决这一知识差距，本研究采用了压力 - 应变结果（SSO）框架来解释从过载的角度来解释社交媒体中断行为。它还概念化社交媒体过载作为由系统功能过载，信息过载和社交过载组成的多维构造。拟议的研究模型是通过从Facebook用户收集的412个有效问卷响应的经验验证。我们的结果表明，这三种类型的过载通过系统功能过载互连。系统功能过载，信息过载和社交过载发电机用户疲劳，这反过来导致用户停止使用社交媒体。本研究通过展示SSO视角解释用户的社交媒体停止来扩展当前技术的研究。

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