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The SST method: a tool for analysing Web information search processes

机译：SST方法：一种用于分析Web信息搜索过程的工具

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摘要

The article presents the search situation transition (SST) method for analysing Web information search (WIS) processes. The idea of the method is to analyse searching behaviour, the process, in detail and connect both the searchers' actions (captured in a log) and his/her intentions and goals, which log analysis never captures. On the other hand, ex post factor surveys, while popular in WIS research, cannot capture the actual search processes. The method is presented through three facets: its domain, its procedure, and its justification. The method's domain is presented in the form of a conceptual framework which maps five central categories that influence WIS processes; the searcher, the social/organisational environment, the work task, the search task, and the process itself. The method's procedure includes various techniques for data collection and analysis. The article presents examples from real WIS processes and shows how the method can be used to identify the interplay of the categories during the processes. It is shown that the method presents a new approach in information seeking and retrieval by focusing on the search process as a phenomenon and by explicating how different information seeking factors directly affect the search process.
机译：本文介绍了用于分析Web信息搜索（WIS）流程的搜索情况转换（SST）方法。该方法的思想是详细分析搜索行为，过程，并将搜索者的行为（记录在日志中）及其意图和目标联系起来，而日志分析从未捕获到这些意图和目标。另一方面，事后因素调查虽然在WIS研究中很受欢迎，但却无法捕获实际的搜索过程。该方法通过三个方面进行介绍：其范围，过程和合理性。该方法的领域以概念框架的形式呈现，该框架映射了影响WIS流程的五个主要类别。搜索者，社会/组织环境，工作任务，搜索任务以及过程本身。该方法的过程包括各种用于数据收集和分析的技术。本文提供了来自实际WIS流程的示例，并展示了如何在流程中使用该方法识别类别之间的相互作用。结果表明，该方法提出了一种新的信息搜索和检索方法，其重点是将搜索过程视为一种现象，并阐述了不同的信息搜索因素如何直接影响搜索过程。

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